Our culture

“At the heart of every great company lies a vibrant and thriving culture. It's what sets us apart and makes us who we are. We believe that when people feel valued and inspired, they are capable of achieving extraordinary things.

Our culture is built on a foundation of creativity, innovation and collaboration. We believe that every voice matters and that our differences make us stronger. We encourage our employees to bring their unique perspectives to the table, to challenge the status quo and to always be respectful and curious.”

Luis Vera
Co-founder & CEO

¡Get to know us more!

At Zippedi, our people are the key to our success. We are a team of Zippedeans who work together towards a common goal of revolutionizing the retail industry with our AI-powered robot, Zippy.

Our culture is built on three strategic pillars that define who we are and what we stand for:

1.

We are all Zippedeans

We are a humble, hard-working, honest and hungry group of people who work to invent the future through the work we do as a team every day.

2.

We exist because of our customers

The customer shows us the way. We are experts in technology and not in their business problems. It is our job to create a continuous feedback loop where we carefully listen, understand, and creatively and selflessly propose solutions based on feedback.
Our goal is to become our customer’s trusted technology partners. It is not the job of a single department to be accountable to our customers, but to everyone.

3.

We are committed to continually improving Zippedi

We understand that doing things with the highest quality standards will increase our ability to deliver true value and satisfaction to our customers.  We expect a lot from ourselves and strive to get better every day.

We are all
Zippedeans

We are creative

We are curious, innovative, and strive to be at the forefront of technology in our product domain.
We thrive on difficult challenges because we know there is no challenge without a solution.
We strive to find new problems to solve that will forward the status quo and make the world a better place.

We like change

We move fast and embrace change.
If something changes around us, we adapt quickly. We understand that the world is highly connected and in constant change. 

We work as a team

​​We are one team! We understand that if the company wins, we all win. Even if the win is not from my direct team or did not influence the win, we understand that we are all better for it.
We support each other and do not blame others.  

We embrace diversity 

​​We support and embrace diversity and admire that we operate on the world stage.
We do not tolerate any type of discrimination and we value people for what they are independent of sexual orientation, race, religion or ideology.
We do not tolerate any kind of harassment or bullying behavior. We appreciate everyone for their unique talents.

We love what we do

We are passionate about what we do, and we challenge ourselves to continuously learn and better ourselves. We work hard and strive to produce our best possible work. This is not just a “job” for us.

We are good citizens (People) 

We are respectful of the laws and values of our communities. We strive to make the place where we live and work better.

We exist because
of our customers

The customer shows us the way

We are humble and we know that we don’t have all the answers.  In order to develop our products and services we listen and understand our customer’s challenges and problems so that together we can find solutions to important problems and build products.

We communicate proactively

For us building TRUST is key, so we are direct and transparent in our communication with our customers.  We make sure we maintain clear channels of communication internally, and with all our market partners, to enable healthy partnerships. 

We strive for greatness, in everything

We strive to do our jobs to the highest standard possible in a reasonable time frame.  Perfect is the enemy of great.
We strive to constantly innovate in search of the perfect product even if it means making our existing products obsolete.
We do not fall in love with our own ideas but with our customer’s needs.

We are committed to
continually improving
Zippedi

We learn from our mistakes

We are human and, as such, we make mistakes. We are committed to learning from our failures, and not making the same mistake twice.
We realize that innovation involves trial and error, we encourage experimentation, and we get smarter each time we don’t achieve our goals.  

Direct and open communication

We speak to each other directly, honestly, and respectfully, with no personal or hidden agenda.  We build relationships over time. 
We communicate proactively to congratulate when deserved and we apologize when we are wrong, or rude, or impolite. 
Personal agendas and politics have ABSOLUTELY no room at Zippedi.  We understand this is a professional culture and context.  

We tackle problems immediately and head on

When a problem arises, we get in front of it directly, with absolutely no hesitation or procrastination.
In confronting a problem, we first diagnose – and then, proceed to find solutions. We DO NOT propose solutions without understanding the root cause of the problem.
We are resilient when tackling problems because we understand that if there is a will there's a way, and we solve these hard problems. 

We share information 

To work as a team, we need to share information.
Better quality of information helps us make better decisions.
Good Information = good decisions - However, we don’t wait for perfect information.
We are generous with information, our knowledge and share what we know for the greater good of the organization. We collaborate and we are better together.  

Want to work with us?

Check out our available career opportunities.